Incidents

This section of the edit resource dialog lets you view the history for the resource. This includes incident data, check data, and notification data(alerts sent via text message or Email). This screen is useful to review incidents, or simply to look at historical data for a resource. At the top of the screen, there is a simple date/time filter, so you can easily filter down to a specific time of interest. Note that you can double click any incident entry and view specific details related to that incident. You can also set the incident reason in this manner.

Show history from: Setting the start date, start time, end date, and end time values here will filter the below areas(Incidents, Checks, and Notifications) to only include records within this time range.
Start: This is the start time for the incident. This is the time that Overseer first detected this resource to be offline.
End: This is the end time for the incident. This is the time that Overseer first detected this resource to come back online after failure. This might be blank, if the resource is currently in failure state, and this is the current incident.
Down Time: This is the downtime that Overseer has observed for this resource. This will continue to rise if the incident is currently open(resource is still in failure).

See Also:

Edit Incident